Home improvement and Office Supplies Officeworks


Officeworks is Australia’s leading retailer and supplier of office products and solutions for home, business and education. With more than 6,000 team members and 150 sites across the country, we cater for a broad range of customers that include businesses of all sizes, students and teachers, health care services, private, public and government organisations, as well as personal shoppers.

We provide our customers with three convenient ways to shop: a national network of retail stores; online at officeworks.com.au, or by telephone/fax. Our revenue this year was $1.5 billion.

Material issues
  • Reducing our stores’ environmental footprint and improving our environmental reporting.
  • Continued focus on our ethical sourcing program, in particular the transparency of our forest products supply chain and ethical business practices.
  • Providing our customers with information about products and services which lower their environment impact and help them to make environmentally sensitive purchasing decisions.
  • Contributing to the health and wellbeing of the communities in which we operate, including partnerships with organisations that support the education of young Australians.
  • Looking after our team members and making Officeworks a great place to work.


Operating sustainably

This year, we assessed our stores’ environmental footprint to help us develop and implement projects to reduce our environmental impact. The results indicate that the energy intensity of our new stores is on average 40 per cent more efficient than stores built before 2006. For example, LED lighting used in new stores is 56 per cent more energy efficient than the conventional lights used previously and is now included in the standard fit-out for new stores.

Trials of a waste reduction program saw landfill waste fall by 15 per cent and recycling increase by 19 per cent in one of our regions. Due to its success, we will be rolling this program out to all stores in the coming year.

Our safety team has introduced a requirement for all our stores to use non-hazardous and environmentally sound products for day-to-day in-store cleaning.

Sourcing responsibly 

Our commitment to sustainable and ethical sourcing continues to be a priority. During the year, we released a position statement regarding Australian Grown and Manufactured Paper Products. 

Consistent with this position statement, we have been engaged in an ongoing dialogue with Australian Paper, Australia’s largest paper manufacturer, to encourage the increased use of post-consumer recycled fibre and plantation material in paper production. We were encouraged by Australian Paper’s announcement during the year that it will invest in further capacity to use post-consumer recycled fibre in its paper production, which will increase the availability of locally produced recycled paper in our stores.

Offering sustainable services

We offer the Cartridges for Planet Ark, MobileMuster, Batteryback, and BringITBack programs throughout our store network to provide our communities with a convenient place to recycle their e-waste for free.


At Officeworks we encourage all stores to support their local communities by engaging with local schools and kindergartens, not-for-profit organisations, amateur sporting clubs and other local groups. Over the last financial year Officeworks contributed more than $1.1 million to Australian communities, directly and indirectly.


More information on sustainability at Officeworks is available at www.officeworks.com.au/environment.